Terms of Service
1. Who We Are
Building Agentix runs the back office of service businesses on its own operations platform: call answering, dispatch, invoicing, payroll, bookkeeping, and customer outreach. We are based in Charlotte, NC.
2. Acceptance & Eligibility
By using the Site, you represent that you are at least 18 years old, are using the Site on behalf of a legitimate business, and have the authority to agree to these Terms on behalf of yourself or the business you represent.
3. Use of the Site
You agree to use the Site only for lawful purposes. You agree NOT to:
- Attempt to gain unauthorized access to the Site, our systems, or any related network
- Interfere with or disrupt the Site (including via scraping, bots, excessive automated requests, or attacks of any kind)
- Reverse-engineer, decompile, or attempt to extract source code from the Site
- Use the Site to transmit anything unlawful, defamatory, infringing, or harmful
- Misrepresent your identity or affiliation, or impersonate any person or entity
- Use the Site in any way that could damage, disable, or impair it, or interfere with anyone else's use
We reserve the right, at our sole discretion, to restrict, suspend, or terminate your access to the Site at any time, without notice, for any reason or no reason, including suspected violation of these Terms.
4. No Client Relationship From Site Use Alone; No Reliance
Browsing the Site or sending an inquiry does not create a client relationship, a contract, or any obligation on our part to provide services. Nothing on this Site — including any figures, estimates, examples, or descriptions — constitutes a binding offer, a guarantee, or professional advice. Actual service engagements are governed exclusively by a separate written agreement, signed by both parties, which alone will define scope, pricing, deliverables, timelines, and each party's obligations. You agree not to rely on anything on this Site as a substitute for that agreement or for your own independent business judgment.
Any figures, examples, or sample screens shown on the Site are illustrative only. They are not projections, forecasts, or guarantees of any kind, and actual results for any business will vary, potentially substantially. We disclaim all liability for decisions made in reliance on them.
5. Intellectual Property
All content on the Site — including text, design, layout, graphics, software, the platform interface, logos, and the "Building Agentix" name and marks — is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site for your own personal or internal business reference. No other right or license is granted. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, republish, or exploit any part of the Site or its content for any commercial purpose without our prior written consent. All rights not expressly granted are reserved.
6. Third-Party Links and Services
The Site may reference or link to third-party tools, platforms, or services (including those we use in our own operations). We do not control, endorse, or assume any responsibility for third-party content, policies, availability, or practices. Any interaction with a third-party site or service is solely between you and that third party, at your own risk.
7. Platform Access and Data Commitments
Access to our operations platform at platform.building26.net is by invitation and is governed by a separate signed service agreement. In addition to that agreement, the following commitments apply to all Platform use and are incorporated into these Terms:
- No sale of data. We do not sell or rent client data or client-customer data.
- Shared only to run your account. We disclose client data to the infrastructure and service providers we need in order to operate the Platform, and to the services you yourself connect. They may use it only to perform that function for us, never for their own purposes. Beyond that, we share client data only where our Privacy Policy says we may: at your direction, in a business transfer, or where the law requires it.
- No training of public AI models. We do not use client data or client-customer data to train publicly available artificial-intelligence models.
- Human approval over money. Platform actions that move money — payouts, refunds, and unusual transactions — require the client's approval.
- Export and exit. Client records, including customers, jobs, invoices, and books, are exportable in standard formats on request, without exit fees.
- Cancel when you like. A Platform engagement may be canceled at any time, with no notice period and no exit fee. Cancellation takes effect at the end of the period already paid for; we do not refund a period already served unless the signed service agreement says otherwise.
- Support for as long as you are with us. Round-the-clock monitoring and support are included in the flat monthly fee for the life of the engagement, at no separate charge. Custom development is scoped and quoted separately.
Our Privacy Policy, including Part II (Platform Services), describes our data practices in detail and is incorporated into these Terms by reference.
8. Disclaimer of Warranties
THE SITE AND ALL CONTENT, TOOLS, AND MATERIALS ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY CONTENT, ESTIMATE, OR CALCULATION ON THE SITE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: IN NO EVENT WILL BUILDING AGENTIX, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
10. Indemnification
You agree to indemnify, defend, and hold harmless Building Agentix and its owners, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Site; (b) your violation of these Terms; (c) your violation of any law or the rights of any third party; or (d) any content or information you submit to us. This obligation survives termination of your use of the Site.
11. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully — it affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site will be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be conducted on an individual basis only. You and we each waive any right to a jury trial and to participate in a class action, class arbitration, or representative proceeding. If any part of this arbitration provision is found unenforceable, the remainder will still apply, except that the class-action waiver may not be severed from the arbitration requirement if it is found unenforceable as to a particular claim — in that case, that specific claim (only) may proceed in court, on an individual basis only.
12. Governing Law & Venue
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Subject to Section 11, you agree that any action not subject to arbitration will be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to personal jurisdiction there.
13. Force Majeure
We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility failures, or governmental action.
14. No Waiver; Severability
Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Entire Agreement; Assignment
These Terms (together with our Privacy Policy, including its Part II) constitute the entire agreement between you and us regarding the Site and general Platform access and supersede all prior agreements regarding the Site. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
16. Changes to These Terms
We may update these Terms at any time, in our sole discretion. The "Effective date" above reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
17. Contact Us
These Terms cover use of our website and general Platform access. Individual service engagements — scope, pricing, deliverables, and service levels — are governed by a separate signed agreement, which controls over these Terms in the event of any conflict.